Introduction
Buying refurbished tech devices can be a great way to save money while still getting a quality product. However, there are risks involved if you don’t take the right precautions. In this comprehensive guide, I will walk you through everything you need to know to safely buy refurbished computers, phones, tablets, and other electronics.
Understand What “Refurbished” Means
The term “refurbished” refers to a used product that has been inspected, tested, repaired, and restored to full working order. Refurbished devices are often returns, defective units, or trade-ins that the original manufacturer or a third-party specialist has refurbished.
Here are some key things to know about refurbished tech devices:
- They go through extensive testing and repairs to ensure full functionality. All defective parts are replaced.
- Cosmetic condition can vary. Housings may have light scuffs or scratches, but screens and interfaces work perfectly.
- Software is reinstalled and reset to factory settings. No personal data remains on the device.
- Refurbished devices are backed by a warranty, typically 90 days up to 1 year. This protects against defects.
- Prices are 15% to 40% below retail prices of brand new models. You get significant savings.
In summary, refurbished devices provide a great balance of functionality, quality, and affordability.
Decide What Type of Device You Need
The first step is deciding what kind of refurbished tech device you need. Consider:
- Laptops – Great for productivity, work, browsing on a budget. Look for 4GB+ RAM, 256GB+ storage, 1080p screen.
- Smartphones – Refurbished unlocked phones can save hundreds over new. Get last year’s flagship model.
- Tablets – Ideal for media consumption. Refurbished iPad and Galaxy Tab models are plentiful.
- Smart watches – Refurbished Apple Watch and Galaxy Watch models are like new. Check cellular vs. WiFi only.
- Gaming consoles – Refurbished PS4, Xbox One provide big savings. Verify included accessories and games.
Know your primary usage – gaming, work, media, etc. This will help refine your search. Be flexible on color, storage space, and accessories to maximize savings on refurbished tech.
Carefully Choose Your Retailer
The retailer you purchase your refurbished tech from is very important. Stick with reputable, trusted vendors to get authentic, high-quality devices.
Here are good options to consider:
- Manufacturer – Buying directly from Apple, Samsung, etc. ensures OEM refurbishing.
- Amazon Renewed – Refurbishing program with minimum standards. Good prices and selection.
- Best Buy – Extensive in-house refurbishing operations. Regular sales help maximize value.
- Newegg – Top electronics retailer with dedicated refurbished departments.
- Gazelle – Specializes in refurbished phones and tablets. Thorough multi-point inspections.
Avoid random eBay or Craigslist sellers. The extra savings often isn’t worth the risk. Also be wary of excessively cheap deals from unknown retailers. This could indicate low quality or counterfeit goods. Spend a little more for reputable vendors when buying refurbished.
Inspect the Listing Details Closely
When you’ve selected a reputable retailer, take time to closely inspect each refurbished device listing before purchasing. Look for:
- Item condition – Should be “Manufacturer Refurbished”, not just “Used”.
- Warranty – At least 90 days, ideally 1 year from vendor or manufacturer.
- Return policy – 30 days in case you need to return the device.
- Included accessories – Make sure all needed cables, chargers, controllers are included.
- Operating system – Factory reset with latest OS version installed.
- Pictures – Assess wear and cosmetic condition based on images.
- Seller ratings – High ratings from many customers indicate a reputable seller.
Contact the seller with any questions before buying. Pay close attention to return and warranty policies, as those provide protection if your device has problems.
Use Credit Cards for Purchase Protection
Always pay by credit card when buying refurbished electronics online. Credit cards provide an extra layer of protection in case issues arise.
Here are benefits paying by credit card provides:
- Fraud protection – Issuers monitor for fraudulent sellers and transactions.
- Extended warranty – Many cards add extra time onto manufacturer warranties.
- Return protection – Reimburses return shipping costs for unsatisfactory items.
- Refunds – Failed items get automatically refunded to your credit card.
Debit cards, cash, and gift cards don’t offer these same buyer protections. Paying a little extra by credit card gives you significant peace of mind with refurbished devices.
Inspect Thoroughly and Test Once Received
When your refurbished tech order arrives, thoroughly inspect and test it right away. Check for:
- Physical damage – Small scratches are OK, but make sure there is no cracking or major dents.
- Operating system – Did the factory reset complete properly? Create a new user account.
- Functionality – Test cameras, screen, WiFi, Bluetooth, etc. Try games on consoles.
- Accessories – Make sure all included cables, controllers, chargers, etc. are present.
If everything checks out, you’ve successfully bought a refurbished tech device! Enjoy your purchase knowing you got an affordable, high-quality product by following these tips.
Common Questions
Are refurbished devices as reliable as new models?
Refurbished devices from reputable vendors that undergo proper reconditioning are generally just as reliable as new models. The warranties, return policies, and credit card protection also minimize any risk.
How much money do refurbished devices save over new?
Savings vary, but expect 15-40% off retail prices of buying new. High-end tech sees the biggest savings. Refurbished iPhones can save $200+, Galaxy phones $300+, and MacBooks $400+ over new.
What are signs of a poor quality refurbished device?
Frequent glitches, crashes, broken parts, and cosmetic damage beyond light scuffs indicate low quality refurbishing. Stick with reputable sellers and thoroughly test items upon arrival to avoid issues.
Can I still get tech support for refurbished devices?
Most manufacturers and third-party refurbishers do provide tech support for items they resell. However, warranty lengths are typically shorter than when buying new. Check warranty coverage policies before purchasing.
Do accessories come with refurbished game consoles?
This varies by retailer. Listings should note exactly what is/isn’t included. Lack of cables or controllers really diminishes value, so factor required accessory purchases into the total cost.
Conclusion
With diligent research and by following these tips, buying refurbished can be a great way to save on the latest tech. Take time to understand what “refurbished” means, buy only from reputable sources, inspect listings carefully, and thoroughly test items once they arrive. This allows you to have peace of mind with used devices.
