As a Windows user, Microsoft Store is an essential tool for downloading and updating applications. However, there are times when you may encounter issues with the Microsoft Store not working on your Windows device.
In this article, we will guide you on how to fix Microsoft Store not working on Windows. We will cover several troubleshooting steps that you can take to resolve this issue and get back to using the Microsoft Store.
Check Your Internet Connection
The first thing you should do when you encounter issues with the Microsoft Store not working is to check your internet connection. Microsoft Store requires a stable internet connection to function properly.
To check your internet connection, open your web browser and try to visit a few websites. If you are unable to access any websites, then you may have an issue with your internet connection. In this case, you should contact your internet service provider to resolve the issue.
Check for Windows Updates
Another reason why you may encounter issues with the Microsoft Store not working is that your Windows device may be outdated. Microsoft regularly releases updates for Windows that include bug fixes and performance enhancements.
To check for Windows updates, go to Settings > Update & Security > Windows Update. Click on the Check for updates button and wait for Windows to check for available updates. If there are any updates available, click on the Download and install button to start the update process.
Reset the Microsoft Store Cache
If checking for Windows updates did not resolve the issue, then you should try resetting the Microsoft Store cache. The Microsoft Store cache stores temporary files that help the Microsoft Store run smoothly. Sometimes, these files can become corrupted, leading to issues with the Microsoft Store not working.
To reset the Microsoft Store cache, follow these steps:
- Press the Windows key + R to open the Run dialog box.
- Type wsreset.exe and press Enter.
- Wait for the command to complete, which may take a few minutes.
- Once the command is complete, the Microsoft Store app should open automatically.
Re-register the Microsoft Store App
If resetting the Microsoft Store cache did not resolve the issue, then you should try re-registering the Microsoft Store app. Re-registering the app can help resolve issues with the Microsoft Store not working by resetting the app to its default settings.
To re-register the Microsoft Store app, follow these steps:
- Press the Windows key + X and select Windows PowerShell (Admin).
- Type the following command and press Enter:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"} - Wait for the command to complete, which may take a few minutes.
- Once the command is complete, restart your computer and check if the Microsoft Store is now working.
Perform a System File Check
If re-registering the Microsoft Store app did not resolve the issue, then you should try performing a system file check. A system file check scans your Windows device for any corrupted system files and repairs them.
To perform a system file check, follow these steps:
- Press the Windows key + X and select Windows PowerShell (Admin).
- Type the following command and press Enter:
sfc /scannow - Wait for the command to complete, which may take a few minutes.
- Once the command is complete, restart your computer and check if the Microsoft Store is now working.
Reset Your Windows Device
If none of the above troubleshooting steps resolved the issue, then you may need to reset your Windows device. Resetting your Windows device will erase all your personal files and applications, so make sure to back up your important files before proceeding.
To reset your Windows device, follow these steps:
- Go to Settings > Update & Security > Recovery.
- Under Reset this PC, click on the Get started button.
- Choose whether you want to keep your personal files or remove everything.
- Follow the on-screen instructions to complete the reset process.
Conclusion
In conclusion, the Microsoft Store is an essential tool for Windows users, and encountering issues with it not working can be frustrating. In this article, we have provided several troubleshooting steps that you can take to resolve issues with the Microsoft Store not working on Windows. We hope that these steps have helped you resolve your issue and get back to using the Microsoft Store.
