In 2024, iPhones and iPads remain incredibly popular devices. However, they can still stop working properly and become unresponsive, aka “dead”. When this happens, users are often desperate to recover their data, including photos, videos, documents, messages, and more. Fortunately, there are several effective methods I can use in 2024 to try getting data back from a dead iPhone or iPad.
Backing Up Data Regularly
The best way to prepare for potential iPhone or iPad failure is to regularly back up your data. In 2024, Apple provides easy backup options including iCloud and iTunes (or Finder on newer Macs). I should enable and use one of these options to create regular backups. Then if my device dies, I can simply restore from a recent backup to get my data back.
iCloud offers the advantage of automatic wireless backups as long as I have an internet connection. iTunes wired backups take a bit more effort on my part, but allow me to store backups on my computer or external hard drive. Regardless of which method I choose, performing regular backups ensures I have a copy of my data if my iPhone or iPad becomes unresponsive.
Trying a Force Restart
Before deeming an iPhone or iPad “dead” and taking further steps to recover data, I should first try force restarting the device. To force restart an iPhone 8 or later, I press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Side button until the Apple logo appears.
For earlier iPhone models and all iPad models, I press and hold both the Home button and the Top (or Side) button at the same time until the Apple logo appears. This simple step can surprisingly get a supposedly “dead” device booting up again, allowing me to recover my data.
Connecting to a Computer
If force restarting does not work, I can try connecting my dead iPhone or iPad to a computer I have synced with before. Use the device’s original sync cable, connect to the computer, and open iTunes or Finder.
If the computer detects my dead device, there is a chance I can recover data from it. I can browse the device’s files and copy them to my computer as a backup. This method works best if I’ve synced the device to this computer before.
Backing Up to iCloud
Another option is to connect my dead device to power and wifi and see if it will automatically back up to iCloud. I power on the dead iPhone or iPad, connect it to a charger, and join a known wifi network.
If signed into my iCloud account, the device may be able to automatically back up recent data to iCloud. Once finished, I can view and retrieve that data from iCloud.com on another device. This method works best if I have iCloud backups enabled.
Using Data Recovery Software
If I cannot revive my dead iPhone or iPad at all, I may need specialized data recovery software. Programs like Dr.Fone, EaseUS MobiSaver, and iMyFone iPhone Data Recovery can retrieve and extract data from dead or damaged iOS devices.
I connect my dead device to my computer, launch the recovery app, and follow prompts to scan for recoverable data. This software searches the device’s memory for photos, messages, contacts, and other data that can be exported as a backup. While not free, quality recovery software can often successfully get data back when all else fails.
Contacting Professional Data Recovery Services
Finally, if all DIY methods fail to resurrect a dead iPhone or iPad, I can turn to professional data recovery services. Companies like DriveSavers, Ontrack, and Gillware specialize in recovering data from severely damaged devices.
However, these services can cost several hundred to over a thousand dollars. The device may need to be shipped to a clean room facility for technicians to disassemble and work on extracting the memory data. Still, for valuable data, professional recovery may be worth the high cost when I’ve exhausted all other options.
Staying Proactive is Key
Losing data from a dead iPhone or iPad can be devastating. While this situation may arise eventually, I can take proactive steps to ensure I can get my data back. Regular local and cloud backups, trying restart procedures, using data recovery tools, and understanding professional recovery options will help maximize my chances of success. Staying prepared is the best way to avoid losing my irreplaceable data.
