Windows 10 is the latest operating system released by Microsoft. It has many advantages but can cause problems like a black screen. Many factors, including hardware or software issues, driver updates, incorrect configurations, and more, can cause this issue. While this issue can be difficult to fix, there are some steps that users can take to troubleshoot the problem and potentially resolve it. This article will discuss how users can identify the cause of the black screen and how to fix Windows 10 black screen problems.

The black screen issue is one of the most common problems encountered with Windows 10 computers. This issue can range from a simple error message on startup to an entirely blank display preventing user action or application access. Users need to understand why this issue occurs to find the best solution. In addition, users need to understand how their computer works to properly diagnose and troubleshoot any potential problems.

This article will provide an overview of what causes Windows 10 black screens and how they can be fixed. We will discuss various diagnostic methods that allow users to identify the source of their problem and provide step-by-step instructions on how to resolve it quickly and effectively. By following these instructions, users should be able to repair their computer without having to send it in for repairs or replace any components.

Fixing Windows 10 Black Screen Problems
Laptop with black screen


Windows 10 is the latest operating system from Microsoft, and while it has been generally well-received by users, some have experienced black screen problems. This can be extremely frustrating, as it stops the user from completing tasks and can cause data loss. This article will examine the possible causes of Windows 10 black screen problems and explore how to fix them.

One of the most common causes of Windows 10 black screens is that users may not have met the system requirements for their computer. If users attempt to install an incompatible Windows 10, they may experience a black screen problem during installation or when rebooting their machine. An incompatibility with hardware or drivers can also cause black screens, as some Windows 10 may be incompatible with certain hardware components or drivers.

Another potential cause of Windows 10 black screens is software conflicts and errors. Malware and viruses can corrupt files on a computer system and lead to instability issues, resulting in a blank screen when attempting to boot up or log in. Outdated drivers or corrupt registry entries can also cause instability and result in a black screen issue with Windows 10. With all these potential causes in mind, let’s look at how to fix these problems.

System Requirements

To address the issue of a black screen on Windows 10, specific system requirements must first be met. First and foremost, users should ensure that their device is running the latest version of Windows 10. The update process should be triggered through the Settings tab in the Start menu. Additionally, it is recommended that users have at least 8GB of RAM to maintain optimal performance. Furthermore, users need to ensure that their graphics card is up-to-date with the latest drivers from its manufacturer. By meeting these basic requirements, users can begin troubleshooting steps for a black screen issue in Windows 10.

The next step in addressing this problem is determining if any external devices are connected to the computer, which could potentially cause interference with driver or software updates. These external devices may include monitors, speakers, USB hubs, or other peripherals. If any potential conflicts are identified through this process, they should be removed before continuing with further troubleshooting steps.

By verifying system requirements and checking for potential external conflicts, users can move forward with further troubleshooting steps to resolve a black screen issue on Windows 10. With these two preliminary steps out of the way, users can begin taking measures to identify and fix the underlying causes of the problem.

Troubleshooting Steps

The first step in troubleshooting a Windows 10 black screen problem is identifying the cause. This can be done by checking for hardware and software conflicts, updating drivers, or running system diagnostics.

To begin troubleshooting:

  • Check for hardware or software conflicts:
  • Use Device Manager to check for any driver-related issues.
  • Verify that all your hardware is working properly.
  • Uninstall any recently installed programs that may be causing the problem.
  • Update drivers:
  • Use Windows Update to update your computer’s outdated or missing device drivers.
  • Download and install new versions of the necessary drivers from the manufacturer’s website.
  • Run system diagnostics:
  • Run the Windows System File Checker (SFC) tool to scan and repair corrupted system files.
  • Use the System Restore utility to roll back your computer’s configuration to when everything works correctly.

Once these steps have been taken, if the black screen persists, it may be necessary to boot into safe mode to diagnose further and resolve the issue. Transitioning into safe mode will provide access to additional tools to help identify and fix underlying problems with your operating system.

Safe Mode

Entering Safe Mode is like diving into a deep, crystal clear pool. It’s an action that can bring relief and comfort. It’s the first step to take when Windows 10 is stuck in a black screen loop. To start, press the power button while holding down the Shift key until Windows boots into advanced Startup Options. From there, select “Troubleshoot”, followed by “Advanced options”, and then “Startup Settings”. Finally, click “Restart” and press F4 or 4 to enter Safe Mode. Here, one can scan for viruses and check for any corrupted system files causing startup issues. If the black screen issue persists, it might be time to check device drivers as the next step in troubleshooting.

Device Drivers

Device drivers are essential components of a Windows 10 operating system. They enable the hardware to interact with the software, allowing users to take advantage of its features and functions. To fix black screen problems on Windows 10, updating device drivers to ensure they are compatible with Windows 10 and its hardware is important.

The following table provides information about how to update device drivers:

Action Steps
Go to Device Manager Press Windows + X key, then select Device Manager from the list
Select device Choose the device you want to update from the list in Device Manager.
Update driver Click on Update Driver and follow the instructions given by the wizard

Sometimes, it may be necessary to search for an updated driver manually. This can be done via Device Manufacturer’s website or other reliable sources. It is also useful to run a scan with a third-party driver updater tool to detect outdated drivers and automatically download and install them. This can help save time searching for updated drivers and reduce the risk of downloading faulty drivers.

These steps will help ensure that all devices are running up-to-date and compatible drivers, helping resolve any black screen issues or other potential problems associated with outdated drivers. By doing this regularly, users will have peace of mind knowing their devices function optimally without any surprises. Transitioning into the next step, System Restore & Recovery options provide another way for users to troubleshoot black screen issues on their Windows 10 devices.

System Restore & Recovery

System Restore and Recovery is important for fixing Windows 10 Black Screen problems. The System Restore function allows users to roll back their system to a previous version with the help of a restore point. This can be used in cases where any new installations, changes or updates to the system have caused the black screen. It helps to revert to a time when the system worked properly.

Windows 10 also offers Automatic Repair, which detects and fixes issues with Windows upon startup. This can be useful if the user is locked out due to a black screen and cannot access the system. To use Automatic Repair, users must first turn off their computer and restart it while pressing F8 or Shift + F8 repeatedly until they enter Advanced Startup Options, then select Troubleshoot > Advanced Options > Automatic Repair. This can also detect and repair damaged files, corrupt disks and other issues that may have caused the black screen issue.

The last steps in this process are restoring from backups or resetting Windows 10 completely. Restoring from backups can help users get back their data if it gets lost during the repair process, while resetting Windows 10 will erase all computer data but restore it to its original settings. These options should only be pursued after all other methods have been exhausted since they involve deleting important data from the user’s device. Transitioning into scanning for malware and viruses is another necessary step in troubleshooting Windows 10 Black Screen problems.

Scanning For Malware And Viruses

Scanning for malware and viruses is necessary to troubleshoot the black screen issue. Malware and virus infections can be responsible for the display failure. The following list outlines the steps to scan for and remove threats:

  1. Use reputable anti-virus or anti-malware software to scan your entire system.
  2. If any threats are found, use the software to quarantine or delete them from your system.
  3. Check online databases for symptoms of infection and follow experts’ instructions on removing any malicious code.
  4. Keep your anti-virus/anti-malware software up-to-date with the most recent version to ensure maximum protection against emerging threats.

In addition, it is important to disable potentially unwanted programs (PUPs) that may be installed on your computer without your knowledge. PUPs can cause unexpected behaviour, such as performance issues and popups, and ultimately could lead to a black screen issue. Keeping an eye out for suspicious activity will help reduce the chances of a malware or virus infection that may contribute to this problem.

Having taken these steps, it’s time to move on to other possible solutions, such as checking BIOS settings.

Check Your Bios Settings

Like a conductor that directs an orchestra, the BIOS settings of a computer are responsible for controlling how the parts of a system interact. Ensuring these settings are correctly configured for optimum performance and safety is essential. Fortunately, if something has gone wrong, it can usually be corrected by checking the BIOS settings.

One of the most common causes of a Windows 10 black screen is an incorrect setting in the BIOS. To determine if this is the cause, users should access their BIOS setup utility and check each setting to ensure it is correct. Some settings will be specific to the user’s hardware. In contrast, others may need to be adjusted depending on whether they use an external monitor or have recently updated hardware components.

It can seem daunting for those who have never accessed their BIOS; however, it becomes much easier once familiarized with its layout and options. Furthermore, many online resources provide detailed instructions about using the BIOS setup utility for specific systems or motherboards. With patience and attention to detail, users should be able to identify and rectify any issues arising from incorrect BIOS settings.

Update Windows 10

Updating Windows 10 is an important step in fixing black screen issues. To do this, it is necessary to open the Start menu, click ‘Settings’, and then select ‘Update & Security’. A list of available updates will be displayed. It is recommended that all important and optional updates are installed. It may also be necessary to restart the computer after updating.

In addition to the regular updates, Windows 10 users should ensure their operating system is up-to-date with the latest version. This can be done by clicking on ‘Check for Updates’ within the same ‘Update & Security’ window. Once this process has been completed, the user should restart their system and check whether their black screen issue has been resolved.

Updating Windows 10 helps address software conflicts or security vulnerabilities to keep systems safe and secure from potential threats that could further damage a system or cause data loss. Taking proactive steps such as regularly updating Windows 10 can help ensure users have a secure and stable experience when using their computers. With these updates complete, it is now time to move on to disabling fast startup as another possible solution for resolving black screen issues.

Disable Fast Startup

Having updated your Windows 10 operating system, the next step to addressing black screen issues is disabling Fast Startup. This feature, enabled by Windows 10, can cause boot-up problems and issues such as a blank or black screen. Disabling Fast Startup is easy and can be done with simple steps.

First, you must open the Control Panel on your computer. Click on Power Options and Choose What The Power Buttons Do in the left-hand panel. Scroll down until you reach Shutdown Settings and uncheck Turn On Fast Startup (recommended). Click Save Changes at the bottom of this menu and restart your computer for the changes to take effect.

After disabling Fast Startup, restart your computer to see if this has resolved any black screen issues you were experiencing. You may consider refreshing or resetting your PC for further troubleshooting if it hasn’t.

Refresh Or Reset Pc

Refreshing or resetting a PC can be an effective solution to fixing Windows 10 black screen problems. Refreshing leaves your installed apps and system settings intact while resetting will erase all of these and reinstall Windows 10 from scratch. To refresh or reset your PC, the process includes the following:

Steps Description
1. Select Settings Open the Start menu and go to Settings > Update & Security > Recovery
2. Choose Recovery Options Here you will find the options to Refresh or Reset your PC
3. Select one option Then follow the on-screen instructions to complete the process

Before refreshing or resetting, it is important to back up all important data you want to keep, such as documents and photos. Refreshing or resetting will delete files not stored in OneDrive, so backing up everything before proceeding is essential for ensuring data security. Additionally, be sure to have product keys for any applications that need them after refreshing or resetting the computer. This should be done before installing those applications following the refresh/reset process successfully.

Once information is backed up, users can confidently begin the refreshing/resetting process knowing their data has been secured. After completing this step, users can create installation media using the Media Creation Tool to reinstall apps and drivers if necessary.

Installation Media Creation Tool

The Installation Media Creation Tool is an effective means of fixing Windows 10 black screen problems. This tool is used to create a bootable USB drive which can then be used to reinstall Windows 10 and repair any operating system issues. The tool is free and easy to use, requiring only a PC with access to the internet and a blank USB flash drive with at least 8GB of storage space. First, the user must download the tool from the Microsoft website and follow the on-screen instructions for creating the bootable media. Then, the user must insert their USB flash drive into their computer and run the tool, selecting “USB Flash Drive” as their installation media type. The tool will then format the drive and install Windows 10 automatically. Finally, once complete, users can remove their USB flash drive from their computer and start their device using this bootable media to reinstall Windows 10. By doing so, they should be able to resolve any existing operating system issues causing the black screen problem in Windows 10.

Uninstall Recently Installed Programs

The winds of change have been blowing, ushering in a new dawn of troubleshooting. To tackle the Windows 10 black screen issue, it is important to ensure that recently installed programs are uninstalled. Improperly installed software can lead to many problems, including system instabilities and failure to boot.

Identify any recently installed software applications before the black screen issue arose. Uninstalling these programs may be a good place to start resolving the issue. The control panel can view all installed applications and uninstall them individually. Before each uninstallation, make sure to reboot the computer for proper configuration changes. If an application does not appear in the control panel, locate its installation folder in File Explorer and delete it.

This process may take some time, as finding all newly-installed programs on a Windows device can become tedious. However, this should be done to get back up and running quickly with minimal fuss. If uninstalling recently installed applications does not fix the problem, then contact Microsoft Support for further assistance in resolving this issue.

Contact Microsoft Support

If the Black Screen of Death persists after attempting to fix it alone, it may be necessary to contact Microsoft Support for assistance. This can be done in several ways.

  • Telephone:
  • A Microsoft representative can be contacted by phone 24 hours a day, seven days a week.
  • One must have the product key number ready to talk with a representative.
  • Online Chat:
  • An online chat option is also available, which allows customers to talk directly with a Microsoft representative in real time regarding their issues.
  • This convenient option often provides faster service than phoning in with an issue.
  • Email:
  • Customers may submit an email inquiry with details of the issue and await a response from Microsoft support staff.
  • This should include any relevant information about hardware or software that may be causing the problem.

In this situation, contacting Microsoft Support will likely result in the best chance of resolving the Black Screen of Death issue quickly and efficiently. Their customer service representatives are trained professionals who will proceed cautiously when changing a customer’s system and take all necessary steps to maintain safety.

Frequently Asked Questions

What Is The Minimum System Requirement To Run Windows 10?

Windows 10 is the latest version of Microsoft’s operating system and offers a range of features for users. However, to take full advantage of all these features, having a system meeting the minimum requirements is important. This article will explore the minimum system requirements for Windows 10 and how they might impact users looking to upgrade their systems.

First, let us look at the hardware requirements for running Windows 10. The processor should be one gigahertz (GHz) or faster, while RAM should be at least 1 GB for 32-bit systems and 2 GB for 64-bit. Additionally, it is recommended that users have a minimum hard disk space of 16 GB for 32-bit systems and 20 GB for 64-bit systems. For improved performance, the graphics card should be DirectX 9 compatible with WDDM 1.0 driver or later versions.

Next, we consider the software requirements necessary to run Windows 10 effectively. This includes installing an updated Internet Explorer 11 or Edge browser and .NET 3.5 Framework or higher versions on their computer systems. Users must also ensure that their system runs genuine Windows 7 SP1 or Windows 8.1 Update before upgrading to Windows 10 to avoid compatibility issues between applications and drivers installed on their computer systems with those available in the new operating system.

Finally, users must understand that although meeting the minimum system requirements does not guarantee the seamless operation of Windows 10, they can ensure optimal performance from their computer by ensuring that their hardware meets these specifications before installing this operating system on their computers.

How Do I Access The Bios Settings?

Accessing the BIOS settings is important in troubleshooting a Windows 10 black screen problem. The BIOS (Basic Input Output System) is a set of instructions that allow the computer to boot up and communicate with its components. To access the BIOS settings, you will need to know what type of motherboard your computer has and how to navigate the specific menu for that board.

Accessing the BIOS settings can be likened to having a roadmap for getting around town. It allows you to see which roads are available, where they lead, and how best to get from one place to another. Similarly, accessing the BIOS will enable you to take control of your computer’s startup process and make changes based on your needs or preferences.

To access the BIOS settings, determine what type of motherboard your computer has. This information can usually be found in the user manual or by contacting technical support for your model. Once this information is obtained, it’s time to start navigating through the various menus to reach your desired destination:

  • Power off your computer and restart it, then press a designated key (usually F2 or Del) while booting up to enter Setup mode (the key may vary depending on your system).
  • Use the arrow keys on your keyboard to navigate different menus until you find the Advanced tab.
  • Select Advanced Options > Boot Settings > Boot Mode > UEFI/Legacy Boot > UEFI Only (or Legacy Only if applicable).
  • Press F10 or Esc depending on the system model, to save changes and exit setup mode.

Knowing how to access BIOS settings can help you fine-tune performance and fix various issues related to Windows 10 black screen problems. A basic understanding of how these settings work can allow you to customize options such as boot order and hardware configuration without compromising system stability or compatibility. With this knowledge, users can take control of their system’s startup processes with confidence and precision like never before!

How Do I Create Installation Media?

Creating installation media for Windows 10 can be a valuable tool for troubleshooting black screen problems. To do this, it is necessary to use a USB drive or blank DVD to create the install media. This article will provide an overview of how to make the installation media and outline its benefits in resolving black screen issues.

The first step in creating installation media is downloading the software from Microsoft’s website. The user should ensure they are selecting the correct version of Windows 10 that matches their system’s specifications. Once downloaded, users should click “Accept” on the license terms before proceeding with the next step.

The second step is preparing the device that will be used to store the installation files. This can either be a USB flash drive or a blank DVD-R disc. These devices must be formatted correctly before transferring any files onto them; this should be done using Windows Explorer using a USB drive or File Explorer using a DVD.

Once prepared, users should open up the executable file they have downloaded and select “Create Installation Media (USB Flash Drive, DVD, or ISO file) for another PC” from within the setup window. Then, choose either “USB flash drive” or “ISO file” as an option depending on which device was used earlier to prepare for installation media storage and then click “Next” at the bottom of the page. The user must then wait while all files are transferred onto their chosen device and select finish once completed.

Creating installation media provides several benefits:

  • It allows users to troubleshoot any potential hardware problems without having to reinstall Windows 10 from scratch
  • It allows users to easily update their current version of Windows 10 without losing any settings or personal data
  • It enables users to restore their computer to its original factory image in case of a major system crash
  • It allows users to perform clean installs of new versions of Windows 10 without losing important personal data
  • It helps reduce repair time when dealing with black screen issues by avoiding having to search for drivers online

By creating installation media, users gain access to helpful tools and peace of mind knowing that they have made an easy solution should they encounter any technical difficulties with their computer.

How Do I Reset My Pc Without Losing My Files?

Resetting a personal computer can be a daunting task. However, there are ways to reset the device without losing important files and stored data. This article will provide an overview of resetting a PC without sacrificing any of the user’s important documents and information.

The first step is to back up all important documents, photos, videos and other files stored on the PC. This can be done using an external hard drive or cloud backup service. Creating a recovery disk or USB flash drive before resetting the PC is also recommended. If something goes wrong during the reset process, the user can quickly restore the system to its original state.

Once all important data has been backed up, users should open their ‘Settings’ menu and select ‘Update & Security’. From there, they should choose ‘Recovery’ and then click ‘Get Started’ under Reset this PC. This will launch an easy-to-use wizard allowing users to reset their devices without sacrificing their files or data.

It can be difficult deciding when it is time to reset one’s computer, but with some preparation, it can be done safely without losing any precious files or data stored on the machine. By taking precautionary steps such as backing up all important documents, creating a recovery disk or USB flash drive, and following the instructions in the Reset, this PC wizard user can easily reset their device with confidence that none of their valuable data will be lost in the process.

Is It Possible To Uninstall An Update That Was Recently Installed?

Uninstalling a recently installed update can be like attempting to unscramble an egg. It may seem impossible to undo the changes that were already made, but there are some solutions which can help.

Before uninstalling the update, users should try troubleshooting the black screen issue by restarting their computer or using Windows System Restore in Safe Mode. If these methods do not solve the problem, then it is possible to uninstall the update from within the Control Panel of Windows 10. The user must ensure that they have selected ‘View your Update History’ and fix ‘Uninstall Updates’.

The user should select the recently installed update and click ‘Uninstall’. After completing this process, it is also important for users to keep their system up to date with all future updates and patches. This will help protect against any potential security issues and prevent similar problems from arising.

Users should regularly verify their system with Microsoft’s Windows Update service to ensure that all updates are installed. These steps will provide peace of mind knowing that their computer is secure and running at optimal performance levels.


Modern technology is a powerful tool that can help us stay connected and productive. However, with any technology, issues are expected to arise. Windows 10 black screen problems can be quite frustrating, as they can prevent users from accessing their files and data. To fix these issues, users must ensure that their systems meet the minimum system requirements for Windows 10, access the BIOS settings and create installation media. If necessary, they can reset their PC without losing files or uninstall recently installed updates.

When troubleshooting black screen problems on Windows 10, taking all precautions before making any changes is important. If something goes wrong, backing up personal data and creating an installation media ahead of time can save time and energy. Similarly, being mindful of recent software installations or updates may help identify the cause of the issue more quickly.

Though there may be some initial trouble when dealing with Windows 10 black screen issues, following proper procedures can make the process smoother. By understanding what needs to be done beforehand and taking extra precautions while troubleshooting, users can get back to working on their computers quickly. With patience and careful attention to detail, anyone should be able to diagnose and resolve these issues rapidly and effectively.