Printers and printing have long been their own special source of frustration in Windows. From its earliest days to the present printers have been known to behave oddly, and even stop working on occasion.
It’s gotten better, especially when it comes to installation, but random frustrating things still happen.
I don’t have a solution for absolutely everything, but I do want to share the very first thing I do whenever a printer goes awry. I’ll say it resolves over half, maybe as much as 80% of the cases I’m asked about.
Use the Windows 10 settings app to remove your printer from Windows, and then add it back again. Doing so re-initializes much of the printer’s configuration information. While this approach doesn’t solve all problems, it’s a safe and easy first step to fixing printer issues.
Uninstall the printer
As counter-intuitive as it sounds the very first step is simply to uninstall the printer from Windows.
In the Settings app, click on Devices, then Printers & scanners. Then click on your printer, and underneath it click on Remove device.
You’ll be asked to confirm.
After which the printer will disappear from the list.
Re-add the printer
Click on Add a printer or scanner. Windows will scan your local network for printers, as well as any that are physically connected to your computer.
When your printer appears, click on it and Windows will reinstall it.
Most of the time this is all you need.
Adding a printer that’s not found
If, after some time, Windows does not find your printer automatically, click on The printer that I want isn’t listed for a list of alternative ways to install the printer.
These are more advanced techniques and may require that you have additional information (such as specific printer names or IP addresses) or skills (understanding manual settings) at your disposal.
There’s another approach not listed that’s actually more common, and easier to perform: click on Cancel and then visit the printer manufacturer’s website for the latest drivers and/or installation program for your specific printer. If available that’s generally as simple as running the program, perhaps answering a few questions (remember, never choose the default), after which your printer is re-installed.
What did we just do?
I liken it to a “reformat and reinstall” of your computer, except limited to only the printer. By uninstalling it and then reinstalling it most settings are re-initialized to their default state, and the driver is configured for the correct, current state of your machine.
As I said, it doesn’t fix everything, but it does fix a surprising amount. It’s a good and generally safe first step when tackling printer issues.
This content was originally published here.